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A4Service

In Conwy, Wales

Managed IT support and cyber security for businesses in North Wales.

Visit website Call 01492 817 112 Write a review Updated 07 Sept 2026

From the provider

North Wales Technologies LTD, trading as A4Service, is an IT support company based in Colwyn Bay that serves businesses and public sector organisations throughout North Wales. Founded in 2016, the company provides managed IT services including proactive system monitoring, unlimited remote helpdesk support, cloud management, and backup and disaster recovery.

A4Service also offers cyber security services including Cyber Essentials certification support, Cyber Essentials Plus certification, and prevention-first endpoint protection. The company operates across Colwyn Bay, Llandudno, Rhyl, Conwy, Denbigh, Bangor, and Wrexham. It holds Cyber Essentials and TP-Link OMADA certifications and maintains Microsoft partnership status.

The business is an approved supplier to NHS organisations and other public sector bodies through the Countess of Chester NHS Framework and Pagabo Framework. A4Service also provides computer, laptop, phone and tablet repairs with a 12-month warranty.

Services A4Service offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.
Microsoft Partner Registered in the Microsoft partner network.

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Services A4Service offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about A4Service

What services does A4Service offer?
A4Service offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Compliance and GDPR, Projects and consultancy, IT strategy and vCIO.
Where does A4Service provide IT support?
A4Service is based in Conwy and also serves Denbighshire, Gwynedd, Wrexham.
Who is A4Service for?
The company was founded in 2016.

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