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Abbey ICT

In Blackburn with Darwen, North West

Managed IT support, cyber security and telephony services for business and education across the North West.

Visit website Call 01254 272000 Write a review Updated 06 Sept 2026

From the provider

Established in 1989, Abbey ICT provides managed IT support, cloud and telephony services for business and education. The company operates from offices in Blackburn (Lancashire), Crewe (Cheshire), and Wakefield (West Yorkshire), with over 30 years of experience in the industry.

Abbey ICT offers managed IT support including remote support, backup monitoring, patch management, and on-site support. Infrastructure services include cloud services, broadband and fibre leased lines, and backup and disaster recovery. The company provides cyber security services including security audits, penetration testing, Cyber Essentials and ISO 27001 certification support, security awareness training, and managed XDR and SOC. Telephony services include traditional telephone systems, cloud-based VoIP systems, and business mobiles.

Additional services include IT strategy consulting and project assistance. Abbey ICT is a Microsoft Solutions Partner and maintains Monday to Friday operating hours from 8:30am to 5:30pm.

Services Abbey ICT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Accreditations and partnerships

Microsoft Solutions Partner Microsoft partner level earned on measured skills and customer results.

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Services Abbey ICT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about Abbey ICT

What services does Abbey ICT offer?
Abbey ICT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Cloud and hosting, Backup and disaster recovery, VoIP and telecoms, Projects and consultancy, IT strategy and vCIO.
Where does Abbey ICT provide IT support?
Abbey ICT is based in Blackburn with Darwen and also serves Cheshire East, Wakefield.
Who is Abbey ICT for?
The company was founded in 1989.

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