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Acronyms

In Plymouth, South West

Managed IT support, cyber security and VoIP telephony for businesses in Plymouth, Bristol and Cornwall.

Visit website Call 01752 606553 Write a review Updated 07 Sept 2026

From the provider

Acronyms is an IT support company founded in 2003 by Dave Smith, motivated by frustration with overselling in the IT industry. The company is headquartered in Plymouth with offices in Bodmin (Cornwall) and Bristol, serving over 200 businesses across diverse industries including legal, financial, leisure, healthcare, manufacturing, and food and drink.

Acronyms offers managed IT support, helpdesk and on-site support, cyber security, VoIP telephony, Microsoft 365 services, disaster recovery, IT infrastructure and networking, compliance support, and internet connectivity. The company is led by Dave Smith, David Parker, and Tom Moore, bringing decades of combined experience. Each client receives a dedicated account manager and proactive maintenance including security updates, virus scans, and backups, with a four-hour response time for issues.

Services Acronyms offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping.

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Services Acronyms offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping.

Questions people ask about Acronyms

What services does Acronyms offer?
Acronyms offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, IT strategy and vCIO, VoIP and telecoms, Microsoft 365, Backup and disaster recovery, Networking and Wi-Fi, Compliance and GDPR.
Where does Acronyms provide IT support?
Acronyms is based in Plymouth and also serves City of Bristol, Cornwall.
Who is Acronyms for?
The company was founded in 2003.

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