Akita

In Tonbridge and Malling, South East

Managed IT support and cyber security for businesses across London and the South East.

Visit website Call 0330 058 8000 Write a review Updated 07 Sept 2026

From the provider

Akita is a managed IT support and cyber security provider with a 90-strong team of IT engineers and consultants. The company operates from offices in Wrotham, Kent and Maidstone, serving customers across London and the wider South East. The Maidstone location houses one of their data centres, from which they provide cloud and hosted services.

The company offers a comprehensive range of services including managed IT support with 99% remote resolution rates, 24/7 helpdesk services, cyber security, Microsoft 365, cloud hosting, disaster recovery, VoIP and unified communications, backup services, and IT consultancy. They provide Cyber Essentials certification support, AI consultancy, and virtual CTO services.

Akita operates an IT helpdesk that works to strict SLA timings, with most issues resolved within two hours. For the small percentage of issues requiring on-site support, their Maidstone office is only 15 minutes from their Kent headquarters, enabling quick response times in the South East. As a Microsoft Partner, Akita specializes in digital transformation and Microsoft business applications.

Services Akita offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

Microsoft Partner Registered in the Microsoft partner network.

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All IT support in Tonbridge and Malling

Services Akita offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about Akita

What services does Akita offer?

Akita offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Compliance and GDPR, Projects and consultancy, IT strategy and vCIO, AI consultancy.

Where does Akita provide IT support?

Akita is based in Tonbridge and Malling and also serves London, Maidstone.

Who is Akita for?

The team is 51-200 people.

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