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Alka IT Services Ltd

In Derby, East Midlands

Virtual IT Department and managed IT support for businesses in Derby and the East Midlands.

Visit website Call 01332 548550 Write a review Updated 07 Sept 2026

From the provider

Alka IT Services Ltd is a Derby-based IT support and cyber security provider serving businesses in Derby and the East Midlands. The company's core offering is the Virtual IT Department service, an outsourced IT support solution functioning as an extension of a client's in-house team. This includes helpdesk and remote support, on-site technical assistance, network management, user administration, server maintenance, and security measures. Additional services include cloud computing, data backup and disaster recovery, hosted VoIP, networking infrastructure, hardware support, and Microsoft 365.

The company is based in Spondon, Derby, and structured as a small team led by founder Ash Ghai. The Virtual IT Department targets small to medium-sized businesses within 30 miles of Derby, offered through flexible models ranging from ad-hoc hourly support to unlimited packages. Alka IT holds a Microsoft partnership and is a member of the East Midlands Chamber of Commerce. The company has over 20 years of experience providing IT support to regional businesses.

Services Alka IT Services Ltd offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts.

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Services Alka IT Services Ltd offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts.

Questions people ask about Alka IT Services Ltd

What services does Alka IT Services Ltd offer?
Alka IT Services Ltd offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Cloud and hosting, Backup and disaster recovery, VoIP and telecoms, Networking and Wi-Fi, Hardware and procurement, Microsoft 365.
Where does Alka IT Services Ltd provide IT support?
Alka IT Services Ltd is based in Derby and also serves Derbyshire.

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