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Beacon IT

In Broadland, East of England Serves the whole UK

Managed IT support and cyber security for businesses across the UK.

Visit website Call 01603 905420 Write a review Updated 07 Sept 2026

From the provider

Beacon IT Ltd is a Norwich-based managed IT support provider founded in 2016, serving small and medium enterprises. Headquartered at 59 Holt Road in Broadland, Norfolk, the company delivers most support remotely, covering clients across the UK. Service offerings include managed IT support with proactive system monitoring and automatic patching, cyber security services (staff training, threat prevention, and Cyber Essentials certification), Microsoft 365 setup and management, AI and automation consultancy (Copilot and Power Automate), web and digital services (website design, hosting, and email), connectivity solutions (broadband, Wi-Fi, and VoIP telephone systems), and business intelligence for data analytics.

The company holds Cyber Essentials certification and partnerships with Microsoft and Google. They operate Monday to Friday, 08:00-17:00, and report answering calls in seconds, achieving a 59% first-call fix rate, and delivering 99% of cases within agreed service levels.

Services Beacon IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.
Microsoft Partner Registered in the Microsoft partner network.
Google Cloud Partner Partner in the Google Cloud programme.

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All IT support in Broadland

Services Beacon IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

Questions people ask about Beacon IT

What services does Beacon IT offer?
Beacon IT offers Managed IT support, Helpdesk and remote support, Cyber security, Microsoft 365, AI consultancy, Cloud and hosting, VoIP and telecoms, Projects and consultancy, Networking and Wi-Fi.
Where does Beacon IT provide IT support?
Beacon IT is based in Broadland and serves businesses across the UK.
Who is Beacon IT for?
The company was founded in 2016.

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