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Chester IT Solutions

In Wirral, North West

Managed IT support, cybersecurity and cloud services for businesses in the North West.

Visit website Write a review Updated 07 Sept 2026

From the provider

Chester IT Solutions, established in 1996, is a managed IT support and cybersecurity provider serving over 200 businesses across the North West region. Headquartered at Office 15, Oaktree Court Business Centre in Ness, Wirral, the company operates as a dedicated regional IT services partner providing comprehensive technology support.

Service offerings include managed IT support with 24/7 remote helpdesk and on-site engineer visits; cybersecurity solutions covering endpoint protection, email and phishing defence, staff security awareness training, and threat monitoring; cloud services including Microsoft 365 provisioning, Azure migrations, network and wireless design; automated data backup and disaster recovery with encrypted off-site storage; IT consulting services including roadmap development, technology assessments, and vCIO planning; business VoIP telephone systems; and hardware sourcing and procurement.

The company operates around-the-clock emergency support with target response times under 15 minutes for critical issues. The team provides responsive communication and plain-language IT advice to help regional businesses maintain secure and stable technology infrastructure.

Services Chester IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

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Services Chester IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about Chester IT Solutions

What services does Chester IT Solutions offer?
Chester IT Solutions offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cloud and hosting, Networking and Wi-Fi, Microsoft 365, Backup and disaster recovery, VoIP and telecoms, Hardware and procurement, Projects and consultancy, IT strategy and vCIO.
Where does Chester IT Solutions provide IT support?
Chester IT Solutions is based in Wirral.
Who is Chester IT Solutions for?
The company was founded in 1996.

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