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CITS

In Manchester, North West

IT support, consultancy and cloud solutions for small and medium businesses.

Visit website Write a review Updated 07 Sept 2026

From the provider

CITS offers IT consultancy, support and cloud solutions to small and medium businesses. The company provides managed IT support with remote and onsite assistance, including network architecture, cabling, backup solutions and disaster recovery. Services include IT systems design, hardware and software support, user training, data recovery, and cloud solutions such as Office 365, hosted desktop, VPN access and IP telephony.

Founded in 2004, CITS began by building collaborative solutions for the public sector, including systems for patient management, document management and customer relationship management. The company has since expanded to serve a broader spectrum of businesses. According to Kevin Roberts, the company's director, CITS builds long-term relationships by sharing expertise with customers.

The company is headquartered in Manchester and takes a commercially sensible and practical approach, working closely with clients to understand their IT requirements and deliver systems that improve business continuity and reduce costs.

Services CITS offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services CITS offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about CITS

What services does CITS offer?
CITS offers Managed IT support, Helpdesk and remote support, On-site support, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy.
Where does CITS provide IT support?
CITS is based in Manchester.
Who is CITS for?
The company was founded in 2004.

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