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CloudMatters

In Camden, London Serves the whole UK

Managed IT support and EPOS for hospitality and multi-site businesses across the UK.

Visit website Call 0204 542 0800 Write a review Updated 07 Sept 2026

From the provider

CloudMatters provide 24/7 managed IT support and cloud services for hospitality and multi-site operators across the UK. Based in London, they deliver EPOS management, guest Wi-Fi, cyber security, and cloud infrastructure to restaurants, QSR operators and hotel groups. Founded in 2020, the company operates from a UK-based service desk with a single escalation path for every client site, EPOS vendor and ISP. Services include managed IT support, on-site support, networking and Wi-Fi, VoIP systems, backup and disaster recovery, Microsoft 365 deployment, cloud management, cyber security and Cyber Essentials certification support, plus IT consultancy and vCIO services.

Services CloudMatters offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

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Services CloudMatters offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about CloudMatters

What services does CloudMatters offer?
CloudMatters offers Managed IT support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy, IT strategy and vCIO, AI consultancy.
Where does CloudMatters provide IT support?
CloudMatters is based in Camden and serves businesses across the UK.
Who is CloudMatters for?
The company was founded in 2020.

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