Computer Technology Services

Computer Technology Services is an IT support provider based in Durham, serving businesses across the North East of England. The company focuses on helping small and medium-sized businesses manage their technology infrastructure effectively.

The core service is managed IT support delivered through flexible support contracts, supported by 24/7 remote monitoring systems. These systems continuously track equipment performance and notify engineering staff of potential issues, enabling rapid response before problems affect operations. The team provides both remote and on-site support for servers, desktops, laptops, tablets, and network systems.

The service portfolio includes backup and disaster recovery solutions to protect business continuity, cybersecurity assessments and implementation, hardware and software procurement, and consultancy on productivity and efficiency improvements. Data security and management are additional capabilities. The company also offers video production services for marketing and advertising, and provides consultancy on digital marketing strategies.

Support arrangements are flexible, available both as ongoing managed contracts and on an ad-hoc basis for occasional requirements. The company's approach emphasizes personal service, responsiveness, and understanding client needs.