What services does Contrac IT offer?

Contrac IT offers Managed IT support, Helpdesk and remote support, Cyber security, Cloud and hosting, Hardware and procurement, Projects and consultancy, IT strategy and vCIO.

Where does Contrac IT provide IT support?

Contrac IT is based in Barnsley and serves businesses across the UK.

Who is Contrac IT for?

The team is 51-200 people. The company was founded in 1972.

Contrac IT, IT support in Barnsley | IT Support Directory

From the provider

Contrac IT is a managed IT support and consultancy firm established in 1972, headquartered in Barnsley with additional UK offices in Durham and Cardiff. The company provides 24/7 managed IT services across the UK and internationally through operations in Spain and Australia.

Their service offerings include managed IT support with ITIL-aligned service desk support (24/7/365 availability in seven languages), IT consultancy for strategic planning and technology roadmaps, IT sourcing through partnerships with over 300 distributors, professional services for projects and infrastructure upgrades, cyber security assessments and threat management, and hosting and cloud solutions. They achieve 99.2% SLA achievement rates with 81% of support tickets resolved on first contact.

The team comprises over 25 certified engineers alongside project managers and commercial specialists. Contrac is ISO 27001 accredited and applies its Consult, Transform, Support methodology to client engagements, positioning itself as an extension of clients' internal IT teams. They serve enterprise clients across retail, healthcare, hospitality and manufacturing sectors.