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Crystal Technology

In Carmarthenshire, Wales

Managed IT support and repairs for homes and businesses across Carmarthenshire, Ceredigion, Pembrokeshire and Swansea.

Visit website Call 01267 668 191 Write a review Updated 07 Sept 2026

From the provider

Crystal Technology was established in late 2019 in Carmarthen, providing IT support and technology services to homes and businesses. The company offers managed IT with 24/7 security monitoring through a Security Operations Center, along with remote helpdesk support, on-site repairs, and device management across Windows, Mac and Linux systems. Services also include broadband connectivity advice, SIM-only mobile, phone systems, Microsoft 365 setup and support, web hosting, and email services.

On-site support is available across Carmarthenshire, Ceredigion, Pembrokeshire and Swansea in South West Wales. Selected cloud, hosting and remote support services are delivered throughout the UK. The company holds Microsoft Partner status and operates with a focus on transparent pricing, responsive local support, and practical solutions tailored to customer requirements rather than standardised packages.

Services Crystal Technology offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there.

Accreditations and partnerships

Microsoft Partner Registered in the Microsoft partner network.

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All IT support in Carmarthenshire

Services Crystal Technology offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there.

Questions people ask about Crystal Technology

What services does Crystal Technology offer?
Crystal Technology offers Managed IT support, Helpdesk and remote support, On-site support, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Microsoft 365, Cloud and hosting.
Where does Crystal Technology provide IT support?
Crystal Technology is based in Carmarthenshire and also serves Ceredigion, Pembrokeshire, Swansea.
Who is Crystal Technology for?
The company was founded in 2019.

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