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Datasol

In Knowsley, North West

Managed IT support and audio visual solutions for businesses and schools in Prescot.

Visit website Write a review Updated 07 Sept 2026

From the provider

Datasol is an IT support company based in Prescot that provides managed IT services, cloud solutions, and related support to local businesses and schools. The company has worked with educational institutions for over 20 years, with many clients staying for over a decade.

The company operates from a Prescot-based help desk open Monday to Friday, 9am to 5pm. Their first-line support team handles routine issues while second-line technical staff manage more complex problems. They resolve approximately 79% of support calls on first contact and handle over 100 calls weekly, with key services monitored 24/7.

Services include managed IT support packages, cloud migration and hosting (including Microsoft 365), backup and disaster recovery, networking and Wi-Fi solutions, on-site support, hardware procurement, audio visual solutions, and staff training. The company positions itself as an outsourced IT department for businesses, offering business continuity consulting, network assessments, and ongoing IT strategy meetings to support client growth.

Services Datasol offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services Datasol offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Datasol

What services does Datasol offer?
Datasol offers Managed IT support, Helpdesk and remote support, On-site support, Cloud and hosting, Backup and disaster recovery, Microsoft 365, Hardware and procurement, Networking and Wi-Fi, Projects and consultancy.
Where does Datasol provide IT support?
Datasol is based in Knowsley.

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