Managed IT support, cyber security and cloud services for UK businesses since 1998.
ECOM UK is a managed IT support and cyber security provider based in Basildon, Essex, with over 25 years of experience serving UK businesses. Founded in 1998, the company delivers in-house support for user systems, servers, infrastructure, and public cloud environments without outsourcing delivery.
The company's core services include managed IT support, cyber security, cloud and hosting, backup and business continuity, and Microsoft 365 management. They emphasize a consultancy-driven approach, combining technical support with strategic guidance for technology decisions. Their service model features dedicated team ownership, proactive monitoring, and hands-on delivery across three support tiers.
ECOM operates from a single office in Basildon and provides UK-wide support to organizations of various sizes. The company describes itself as "small enough to care" and positions itself as independent and transparent in its recommendations.
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