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Excellence IT

In Caerphilly, Wales

Managed IT support and cyber security for businesses in South Wales and Bristol.

Visit website Call 02920 887 362 Write a review Updated 07 Sept 2026

From the provider

Excellence IT was founded over twenty years ago by IT professionals Andy Beer and Andy Green. Based in Caerphilly with approximately 17 staff members, the company now supports over 100 businesses across South Wales and Bristol.

The company provides managed IT support, co-managed IT services, cyber security (including Cyber Essentials Plus certification), cloud solutions, VoIP and telephony, business continuity and backup, software services, and IT training. They work across multiple sectors including professional services, manufacturing, environmental, charities and not-for-profit organisations, transport and logistics, and financial services.

Excellence IT holds Cyber Essentials Plus accreditation and is a Trusted Partner with the Cyber Resilience Centre for Wales. The team includes IT engineers, technicians, developers, and support staff working from their Caerphilly office to serve clients in Cardiff, Swansea, Bristol, Newport and surrounding areas.

Services Excellence IT offers

Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cyber security Protecting systems and data from attack, and responding when something gets through. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

Accreditations and partnerships

Cyber Essentials Plus Cyber Essentials with an independent technical audit.

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All IT support in Caerphilly

Services Excellence IT offers

Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cyber security Protecting systems and data from attack, and responding when something gets through. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

Questions people ask about Excellence IT

What services does Excellence IT offer?
Excellence IT offers Co-managed IT, Cyber Essentials, Cyber security, Helpdesk and remote support, Managed IT support, Backup and disaster recovery, Cloud and hosting, Projects and consultancy, VoIP and telecoms.
Where does Excellence IT provide IT support?
Excellence IT is based in Caerphilly and also serves City of Bristol, Cardiff, Newport, Swansea.
Who is Excellence IT for?
The team is 16-50 people.

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