First Contact

In Bury, North West Serves the whole UK

Managed IT support and cybersecurity for UK businesses with 24/7 monitoring and remote support.

Visit website Write a review Updated 07 Sept 2026

From the provider

First Contact is a Manchester-based IT support company providing managed services to businesses across the UK. The company offers 24/7 proactive IT monitoring, cybersecurity, managed WiFi and VoIP systems, backup and disaster recovery, and data storage solutions. Operating for over 25 years, First Contact handles support in-house through long-term engineers and trusted subcontractors, avoiding offshore white-label teams. The firm emphasises fast response times and human communication, serving more than 150 businesses. Based at 141a Bury New Road in Whitefield, the company is registered as Interdata Ltd trading as First Contact.

Services First Contact offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

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Services First Contact offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

Questions people ask about First Contact

What services does First Contact offer?

First Contact offers Managed IT support, Cyber security, VoIP and telecoms, Backup and disaster recovery, Networking and Wi-Fi.

Where does First Contact provide IT support?

First Contact is based in Bury and serves businesses across the UK.

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