What services does First Stop IT offer?

First Stop IT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Projects and consultancy, Co-managed IT, AI consultancy.

Where does First Stop IT provide IT support?

First Stop IT is based in Harlow and also serves London, Cambridgeshire, Essex, Hertfordshire, Kent, Suffolk.

First Stop IT, IT support in Harlow

From the provider

First Stop IT provides managed IT support and cyber security services to small and medium-sized businesses across Essex, Hertfordshire, Cambridgeshire, Suffolk, Greater London, and Kent. Based in Harlow, Essex, the company operates a dedicated helpdesk staffed by Microsoft Certified engineers who resolve 98% of client problems remotely and attend on-site for issues requiring hands-on support, with no additional charges.

The company's IT support packages range from Essential to Secure tiers and include user support, patch management, antivirus protection, email protection, Microsoft 365 integration, and 24/7 security monitoring of Microsoft 365 tenants via a dedicated security operations centre. Additional services include cloud migrations, penetration testing, AI readiness assessments, Cyber Essentials Plus certification support, co-managed IT support, and NetSuite implementation and administration services.

First Stop IT holds Cyber Essentials, IASME Cyber Assurance, and Microsoft Certified Partner certifications, and is an HM Government G-Cloud approved supplier. The company has over 25 years of experience and operates with unlimited support contracts, no hidden costs, and a commitment to clear, jargon-free communication with clients.