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HelpFully IT

In Gravesham, South East

Managed IT support and cybersecurity for businesses in Gravesend, Dartford, Medway, London and Kent.

Visit website Call 01474 230 245 Write a review Updated 07 Sept 2026

From the provider

HelpFully IT offers managed IT support and cybersecurity for UK businesses with up to 100 employees. Services include managed IT support, remote and on-site support, cyber security, Cyber Essentials certification assistance, Microsoft 365, backup and disaster recovery, networking and Wi-Fi, cloud migration, IT consultancy and fractional CTO services.

Founded in 2019 by Richard Hickson, the company is based in Kent near Gravesend and operates as a remote-first service provider. Hickson brings 23 years of technology leadership experience, including 11 years managing technology for multiple agencies within a publicly listed group. HelpFully IT serves businesses across Gravesend, Dartford, Medway, London and Kent.

The company operates as a deliberately small consultancy with direct client relationships. Richard Hickson personally manages the business and handles client communications. The company supports both Mac and Windows systems and emphasizes proactive monitoring, proper problem-solving and direct communication without ticket queues.

Services HelpFully IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

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All IT support in Gravesham

Services HelpFully IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about HelpFully IT

What services does HelpFully IT offer?
HelpFully IT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Projects and consultancy, IT strategy and vCIO.
Where does HelpFully IT provide IT support?
HelpFully IT is based in Gravesham and also serves London, Dartford, Medway.
Who is HelpFully IT for?
The company was founded in 2019.

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