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Hero IT Support

In Brighton and Hove, South East Serves the whole UK

Managed IT support, cyber security and business technology services for UK businesses.

Visit website Call 01273 773302 Write a review Updated 07 Sept 2026

From the provider

Hero IT Support is a Brighton-based managed IT support provider founded in 2006 as Fitsystems Ltd and rebranded in September 2017. It now serves businesses across the UK. The company offers managed IT support with flexible pricing models including per-user, per-device, per-hour, and per-ticket options. Beyond core support, Hero delivers cyber security services, backup and disaster recovery, VoIP and business communications, network connectivity, IT audits, and strategic projects such as SharePoint and Microsoft 365 implementations. The company provides IT strategy services for businesses seeking to optimise their technology. It holds ISO 27001 and Cyber Essentials certifications and is a Microsoft Partner. The founder is an active GDPR practitioner focused on data security compliance.

Services Hero IT Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.
Microsoft Partner Registered in the Microsoft partner network.
Cyber Essentials Government-backed baseline security certification, self-assessed.

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Services Hero IT Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

Questions people ask about Hero IT Support

What services does Hero IT Support offer?
Hero IT Support offers Managed IT support, Helpdesk and remote support, On-site support, Projects and consultancy, Cyber security, Microsoft 365, Networking and Wi-Fi, Backup and disaster recovery, VoIP and telecoms.
Where does Hero IT Support provide IT support?
Hero IT Support is based in Brighton and Hove and serves businesses across the UK.
Who is Hero IT Support for?
The company was founded in 2006.

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