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Highway Business Services

In Dover, South East

Managed IT support and AI automation for small businesses in Kent and the South East.

Visit website Call 01227 640547 Write a review Updated 07 Sept 2026

From the provider

Highway Business Services, trading as Hibits, is an established provider of managed IT support and technology solutions for small businesses and community organizations. Based in Deal, Kent, the company has been operating for over seven years and serves over 150 local small businesses.

The company offers managed IT support across multiple service tiers, from basic support to comprehensive 24/7 packages. Core services include desktop and laptop backup, website backup, managed software updates, unlimited remote support calls, network support and maintenance, and round-the-clock monitoring. Beyond traditional IT, they provide cybersecurity, cloud computing, VoIP phone systems, and business broadband services.

The team has developed capabilities in AI and business automation, offering process automation, AI readiness audits, and staff AI training. Led by Managing Director David with over 30 years in the industry, the company emphasizes quick fault resolution and proactive hardware management for clients across Kent and the South East.

Services Highway Business Services offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

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Services Highway Business Services offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about Highway Business Services

What services does Highway Business Services offer?
Highway Business Services offers Managed IT support, Helpdesk and remote support, Cyber security, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, AI consultancy.
Where does Highway Business Services provide IT support?
Highway Business Services is based in Dover.

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