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ICS

In Mid Suffolk, East of England

Managed IT support and cyber security for East Anglia SMEs.

Visit website Call 01473 785845 Write a review Updated 07 Sept 2026

From the provider

ICS (Ipswich Computer Services) has served businesses across East Anglia since 1998. Based at Suffolk House in Little Blakenham, Ipswich, the company provides managed IT support, VoIP solutions, cyber security, and cloud services to SMEs in Suffolk, Essex and Norfolk.

The company offers both contract-based and ad-hoc IT support with face-to-face troubleshooting and proactive maintenance. Services include network management, installations and upgrades (cloud-based or on-site), IT training, broadband solutions, and website hosting. ICS emphasises hands-on support through dedicated account managers rather than ticket systems, with some clients reporting relationships spanning over 25 years.

The team operates as an extension of clients' businesses, handling everything from system security and anti-virus protection to hardware procurement. ICS has built a reputation for local, responsive support across East Anglia.

Services ICS offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. On-site support Engineers who travel to your offices for the work that cannot be done remotely. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Cyber security Protecting systems and data from attack, and responding when something gets through. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there.

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Services ICS offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. On-site support Engineers who travel to your offices for the work that cannot be done remotely. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Cyber security Protecting systems and data from attack, and responding when something gets through. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there.

Questions people ask about ICS

What services does ICS offer?
ICS offers Managed IT support, On-site support, VoIP and telecoms, Cyber security, Projects and consultancy, Cloud and hosting.
Where does ICS provide IT support?
ICS is based in Mid Suffolk and also serves Essex, Norfolk.
Who is ICS for?
The company was founded in 1998.

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