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ICT Solutions

In Liverpool, North West Serves the whole UK

Managed IT support and cyber security services for UK businesses.

Visit website Call 0151 230 2424 Write a review Updated 07 Sept 2026

From the provider

ICT Solutions is a managed IT support and cyber security company based in Liverpool with offices in London and Carlisle. Founded in 2007, the company serves over 500 businesses across the UK with 24/7 managed IT support, cloud services, and security solutions. The team includes specialists in infrastructure design, Microsoft 365, cloud migration, and data cabling.

The company offers three service tiers—Bronze, Silver, and Gold—with packages providing managed monitoring, helpdesk support, remote and on-site engineering, and IT strategy. They provide a free comprehensive IT audit to new clients, with any faults fixed before service begins. Their approach emphasizes proactive maintenance and system monitoring to prevent issues before they impact operations.

ICT Solutions maintains partnerships with Microsoft, Dell, and Bitdefender. Based in Liverpool's Baltic Triangle, the company can provide rapid on-site response across the UK. Services extend to data cabling installation, VoIP, managed firewalls, and compliance support.

Services ICT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working.

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Services ICT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working.

Questions people ask about ICT Solutions

What services does ICT Solutions offer?
ICT Solutions offers Managed IT support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Compliance and GDPR, Co-managed IT, Helpdesk and remote support.
Where does ICT Solutions provide IT support?
ICT Solutions is based in Liverpool and serves businesses across the UK.
Who is ICT Solutions for?
The team is 6-15 people. The company was founded in 2007.

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