What services does Initial IT offer?

Initial IT offers Managed IT support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Projects and consultancy, IT strategy and vCIO, AI consultancy.

Where does Initial IT provide IT support?

Initial IT is based in Lichfield and also serves Birmingham, Cannock Chase, Coventry, Derby, East Staffordshire, North Warwickshire, Stafford, Tamworth, Walsall, Wolverhampton.

Who is Initial IT for?

The company was founded in 2004.

Initial IT, IT support in Lichfield

From the provider

Initial IT is a Lichfield-based managed IT and cyber security provider serving growing businesses across Staffordshire and the West Midlands. Trading since 2004, the company offers managed IT support, cyber security, Microsoft 365 consultancy, backup and disaster recovery, IT projects and strategy, business automation, and AI services to firms typically between five and 100 staff. Initial IT emphasizes plain English communication, making technical information accessible to non-technical teams and finance departments. The company operates from Advantage House in Lichfield and provides same-day on-site support across the West Midlands and East Staffordshire. Initial IT prioritizes cyber security as a baseline for every client, regardless of package, recognizing it as the single biggest IT threat to small firms. The company holds Cyber Essentials certification and is a Microsoft Partner. Client relationships are managed by dedicated account managers rather than support queues.