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Insightful IT

In Flintshire, Wales

Managed IT support and cyber security for accounting firms across Chester and North Wales.

Visit website Call 01244 668 302 Write a review Updated 07 Sept 2026

From the provider

Insightful IT provides managed IT support and cyber security services for accounting and bookkeeping firms in Chester and North Wales. Operating from Broughton in Flintshire, the company offers proactive monitoring, remote helpdesk support, rapid on-site response (30-minute average), and managed services for Microsoft 365, backup and disaster recovery, VoIP telephony, and Cyber Essentials certification. The company acts as an outsourced IT department for SMBs, providing enterprise-level tools and expertise on a predictable monthly fee basis. They position themselves as an alternative to hiring a full-time IT director, delivering preventative support rather than reactive problem-solving to minimize downtime and maximize productivity for local businesses.

Services Insightful IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

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Services Insightful IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing.

Questions people ask about Insightful IT

What services does Insightful IT offer?
Insightful IT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, VoIP and telecoms.
Where does Insightful IT provide IT support?
Insightful IT is based in Flintshire and also serves Wrexham.

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