Intelligent IT Solutions

In Cardiff, Wales

Outsourced IT support and technology solutions for Welsh businesses since 2005.

Visit website Call 029 2010 0070 Write a review Updated 07 Sept 2026

From the provider

Intelligent IT Solutions provides outsourced IT support services, technology solutions and expert advice to small and medium-sized businesses throughout Wales. Founded in 2005, the company is based in Cardiff with their head office at 15 Neptune Court, Vanguard Way. They serve clients across Cardiff, Newport, Swansea and South Wales.

The company offers managed IT services with proactive monitoring and break/fix maintenance, IT support, backup and disaster recovery, connectivity and VoIP solutions, cybersecurity, and GDPR compliance services. They resolve 90% of IT problems in under 20 minutes according to their website. Directors Ben Russell and Paul Owen lead a team of trained technicians who work closely with clients on flexible, personalised support programmes.

Services Intelligent IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Cyber security Protecting systems and data from attack, and responding when something gets through.

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Services Intelligent IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Cyber security Protecting systems and data from attack, and responding when something gets through.

Questions people ask about Intelligent IT Solutions

What services does Intelligent IT Solutions offer?

Intelligent IT Solutions offers Managed IT support, Backup and disaster recovery, VoIP and telecoms, Compliance and GDPR, Cyber security.

Where does Intelligent IT Solutions provide IT support?

Intelligent IT Solutions is based in Cardiff and also serves Newport, Swansea.

Who is Intelligent IT Solutions for?

The company was founded in 2005.

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