What services does IT Operations Ltd offer?

IT Operations Ltd offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Projects and consultancy, Co-managed IT.

Where does IT Operations Ltd provide IT support?

IT Operations Ltd is based in Luton and serves businesses across the UK.

IT Operations Ltd, IT support in Luton

From the provider

IT Operations Ltd provides IT support and managed services for businesses. Based in Luton, UK, with an additional office in Prague, the company offers helpdesk and remote support, managed IT support contracts, cloud migrations to Office 365 and Azure, backup and disaster recovery, networking and Wi-Fi solutions, cyber security and access management, and proactive system monitoring.

Their co-managed IT service allows businesses to augment existing IT teams with specialist technicians. They operate ZooJoe, a proprietary servicedesk system for ticket management and resolution. The company primarily delivers support remotely using phone, email and video conference, though they provide on-site visits when required for more complex issues. They work with local IT technicians in European countries to extend their service coverage.

The team includes IT support technicians, systems engineers, operations management and administrative staff. They serve businesses globally, with offices in the UK and Czech Republic.