Managed IT support and telecoms for UK businesses with 24/7 support.
IT Support Horsham is a managed IT support and telecoms provider based in Horsham, West Sussex. The company operates from offices at 2nd Floor, Afon Building, Worthing Road, Horsham RH12 1TL. It serves businesses across the UK, with particular focus on surrounding areas including Crawley, Worthing, Redhill, Haywards Heath, and Billingshurst.
Services include fully managed IT support, cyber security, cloud services, and broadband and VOIP solutions, with 24/7 support and monitoring available. The team describes itself as an extension of clients' IT departments, providing tailored support rather than standardized solutions. The company specifically targets SMEs and emphasizes communication in plain language without technical jargon.
According to the website, 2024 performance metrics included 98% customer satisfaction, 30-minute average response times, and 1-hour average resolution times, with 82% first contact resolution rate.
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