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ITRM

In Bexley, London

Managed IT support and cyber security services for businesses in London, Kent and Bristol.

Visit website Call 020 8308 3300 Write a review Updated 06 Sept 2026

From the provider

ITRM is a managed IT services provider founded in February 1999 in Sidcup, Greater London. The company operates from two offices: its head office at Thames House, St Johns Road, Sidcup, Kent, and a secondary office in Bristol. ITRM's team of over 60 staff serves approximately 360 clients.

The company offers managed IT support, co-managed IT, cyber security services, IT consultancy, virtual CIO advisory, cloud services, network cabling and relocation, and mobile voice and data services. ITRM serves businesses across London, Kent, and Bristol in charities, manufacturing, retail, finance, legal services, property, sports and leisure, and education sectors.

ITRM holds Microsoft Solutions Partner status and Cyber Essentials Plus certification. The company places customer business needs at the center of its service delivery, tailoring IT solutions based on individual client requirements.

Services ITRM offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

Microsoft Solutions Partner Microsoft partner level earned on measured skills and customer results.
Cyber Essentials Government-backed baseline security certification, self-assessed.
Cyber Essentials Plus Cyber Essentials with an independent technical audit.

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Services ITRM offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about ITRM

What services does ITRM offer?
ITRM offers Managed IT support, Cyber security, Projects and consultancy, Co-managed IT, IT strategy and vCIO, Cloud and hosting, Networking and Wi-Fi, VoIP and telecoms, AI consultancy.
Where does ITRM provide IT support?
ITRM is based in Bexley and also serves London, Kent, City of Bristol.
Who is ITRM for?
The team is 51-200 people. The company was founded in 1999.

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