Managed IT support and cyber security for businesses in the East Midlands.
JPT Solutions provides managed IT support, cyber security, cloud services, Microsoft 365, and business communications (VoIP and internet) to businesses across the East Midlands. Founded in 2003, the company operates from its head office in Ilkeston with service coverage across Derby, Nottingham, and Leicester, serving a range of sectors including manufacturing, financial services, construction, and professional services.
The company emphasizes honesty, transparency, clear communication, and mutual respect in its approach to client relationships. With over 40 years of combined staff experience, JPT Solutions describes itself as one of the longest-established IT support providers in the region.
The company reports strong customer metrics: 97% customer retention, 99% customer recommendation rate, 98% customer satisfaction, 95% same-day issue resolution, and 88% of support calls answered within 15 seconds.
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