Lucid Systems

In Babergh, East of England

Managed IT support and cyber security for businesses across East Anglia.

Visit website Call 01473 355199 Write a review Updated 06 Sept 2026

From the provider

Lucid Systems provides managed IT support and cyber security services to businesses across East Anglia, with a head office at Blue Sky Business Centre in Hintlesham, Ipswich, Suffolk. The company serves clients in Suffolk, Essex, and Norfolk, including locations such as Ipswich, Norwich, Bury St Edmunds, Colchester, and Felixstowe.

As a Microsoft Gold Partner and Cloud Solution Provider, Lucid Systems offers comprehensive IT support packages including managed support, cloud services, Microsoft 365 solutions, and IT infrastructure procurement. The cyber security team provides managed security services, Cyber Essentials certification support, penetration testing, and advanced threat protection.

The company is ISO/IEC 27001:2022 certified and led by Managing Director Craig Debenham and Service Manager Jess Corley, working with a team of Microsoft certified engineers. Lucid Systems also provides business continuity planning, disaster recovery, and ransomware recovery services.

Services Lucid Systems offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.

Microsoft Partner Registered in the Microsoft partner network.

Microsoft Solutions Partner Microsoft partner level earned on measured skills and customer results.

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All IT support in Babergh

Services Lucid Systems offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about Lucid Systems

What services does Lucid Systems offer?

Lucid Systems offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, VoIP and telecoms, Hardware and procurement, Projects and consultancy, AI consultancy.

Where does Lucid Systems provide IT support?

Lucid Systems is based in Babergh and also serves Essex, Norfolk.

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