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Lucidica

In Hackney, London

Managed IT support and cybersecurity for small to medium businesses in London.

Visit website Call 020 7042 6310 Write a review Updated 07 Sept 2026

From the provider

Lucidica is a managed IT support and cybersecurity provider based in Hoxton, London, serving small to medium-sized businesses. With over 25 years of experience and clients since 1999, they offer a comprehensive range of services including managed IT support, helpdesk, on-site support, cybersecurity, cloud solutions with Microsoft Azure, backup and disaster recovery, and hardware supply and support.

The company provides tailored solutions rather than one-size-fits-all contracts, with flexible monthly pricing models that adapt to changing business needs. They offer 24/7 monitoring, proactive maintenance, and rapid response, answering 90% of calls within three rings. Their team of experienced IT engineers and support staff is based in London and Kyiv.

Lucidica holds partnerships with Microsoft and Google, and ISO 27001 certification. They support diverse client bases across finance, retail, creative, digital, legal, charity, arts, health, and recreation sectors.

Services Lucidica offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Microsoft Partner Registered in the Microsoft partner network.
Google Cloud Partner Partner in the Google Cloud programme.
ISO 27001 International standard for managing information security, audited by a certification body.

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Services Lucidica offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Lucidica

What services does Lucidica offer?
Lucidica offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Hardware and procurement, Projects and consultancy.
Where does Lucidica provide IT support?
Lucidica is based in Hackney.
Who is Lucidica for?
The company was founded in 1999.

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