What services does Lux IT offer?

Lux IT offers Backup and disaster recovery, Cyber Essentials, Cyber security, Helpdesk and remote support, Managed IT support, Microsoft 365, On-site support.

Where does Lux IT provide IT support?

Lux IT is based in City of London and serves businesses across the UK.

Lux IT, IT support in City of London

From the provider

Lux IT provides fixed-price managed IT support and cyber security services for small and medium-sized businesses from its office at 89 Fleet Street in London. The company operates three managed support plans: Essentials covering day-to-day IT with monitoring and patching; Secure adding MFA enforcement, phishing protection and security training; and Compliance including Cyber Essentials certification management and security policies.

Services include proactive monitoring and patching, endpoint protection, Microsoft 365 administration, backup monitoring, email security, staff security training and dark-web credential monitoring. Lux IT also offers ad-hoc support at £95 per hour and repair services for PCs, Macs and phones.

Coverage includes on-site support across London with same-day response, on-site support anywhere in the UK, and remote support worldwide. The company works with businesses from small teams (covered by a flat £150/month Micro plan) to fifty-seat firms, with plans starting from £35 per user per month.