MCS Group

In Liverpool, North West

Managed IT support, cyber security and telecoms for businesses in the North West.

Visit website Call 0330 024 4222 Write a review Updated 07 Sept 2026

From the provider

MCS Group is an IT support, cyber security and telecommunications company serving businesses in the North West from offices in Liverpool and Lancashire. Founded in 1988, they have provided IT services and support for over 35 years.

The company offers managed IT support with proactive monitoring and fast helpdesk response, cyber security services including assistance with Cyber Essentials certification, backup and disaster recovery, Microsoft 365 and cloud infrastructure support, managed broadband and WiFi, business telephone systems, and IT implementation and strategy services. They serve over 250 clients across the North West region.

MCS Group holds Cyber Essentials Plus certification and is a Microsoft Solutions Partner. Their approach centres on treating the support team as an extension of the client's own team, focusing on keeping IT running smoothly in the background so clients can concentrate on business growth.

Services MCS Group offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

Cyber Essentials Plus Cyber Essentials with an independent technical audit.

Microsoft Solutions Partner Microsoft partner level earned on measured skills and customer results.

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Services MCS Group offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about MCS Group

What services does MCS Group offer?

MCS Group offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy, AI consultancy.

Where does MCS Group provide IT support?

MCS Group is based in Liverpool and also serves Lancashire.

Who is MCS Group for?

The company was founded in 1988.

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