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MPR IT Solutions

In Ashford, South East

Managed IT support and cyber security for businesses across the South East.

Visit website Call 01233 656 920 Write a review Updated 06 Sept 2026

From the provider

MPR IT Solutions is a managed IT support provider based in Ashford, Kent, serving businesses across the South East including London, Essex, Sussex and the Home Counties. Founded in 2008 by Alex Mendes, Richard Procter, and Andy Ransley, the company delivers comprehensive IT support with an emphasis on honest, jargon-free advice and customer service.

The team has grown to over 20 staff members, providing 24/7 monitoring and support, managed IT services, cloud solutions, cybersecurity and technical projects. The company holds accreditations including Cyber Essentials, Cyber Essentials Plus and ISO 27001:2022. Services encompass managed IT support, helpdesk support (Monday-Friday 8:30am to 5:30pm), network monitoring, cloud services, cybersecurity, backup and disaster recovery, and onsite and remote technical support.

MPR IT operates from Fraser House in Henwood Industrial Estate with an in-house team, providing no outsourcing or subcontracting. The company supports over 3,500 end users and resolves 98 percent of support requests within one hour.

Services MPR IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.
Cyber Essentials Plus Cyber Essentials with an independent technical audit.
ISO 27001 International standard for managing information security, audited by a certification body.

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Services MPR IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites.

Questions people ask about MPR IT Solutions

What services does MPR IT Solutions offer?
MPR IT Solutions offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Backup and disaster recovery, Cloud and hosting, Projects and consultancy, Networking and Wi-Fi.
Where does MPR IT Solutions provide IT support?
MPR IT Solutions is based in Ashford and also serves London, Essex, East Sussex, West Sussex.
Who is MPR IT Solutions for?
The team is 16-50 people. The company was founded in 2008.

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