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nicetouch

In East Hertfordshire, East of England Serves the whole UK

Managed IT support and cyber security for businesses across the UK.

Visit website Call 0330 043 9670 Write a review Updated 07 Sept 2026

From the provider

nicetouch is a UK-based managed IT support provider founded by a team of three IT professionals, each with around 15-20 years of experience in technology. Based in Hertford, Hertfordshire, they support businesses across the United Kingdom with managed IT services, cyber security, and strategic IT planning.

Their core package includes unlimited helpdesk support, remote and on-site assistance, device management, identity and access management, backup and disaster recovery, networking and WiFi solutions, and strategic business reviews. Additional services include cyber security (endpoint protection, web filtering, identity threat detection, email security), cloud services, VoIP, hardware procurement, and custom projects.

The company holds a Google Workspace Partner designation and is certified in Cyber Essentials. They work with businesses of various sizes and employ a founding team approach focused on security, simplicity, and proactive service delivery.

Services nicetouch offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Accreditations and partnerships

Google Cloud Partner Partner in the Google Cloud programme.

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Services nicetouch offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about nicetouch

What services does nicetouch offer?
nicetouch offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Projects and consultancy, IT strategy and vCIO.
Where does nicetouch provide IT support?
nicetouch is based in East Hertfordshire and serves businesses across the UK.
Who is nicetouch for?
The team is 6-15 people.

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