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Nova IT Solutions

In Ealing, London

Managed IT support, cyber security and backup for organisations across Kent and London.

Visit website Call 0333 015 4070 Write a review Updated 07 Sept 2026

From the provider

Nova IT Solutions provides managed IT support, cybersecurity and backup services to organisations across Kent and London. The company has been supporting businesses with their technology since 1997, operating under directors Heather Nowak and Roland Nowak.

The company's core offering is NovaOne+, combining IT support, cyber security, backup, compliance and long-term planning into one service. Services include 24/7 managed IT support, security monitoring and incident response, backup and disaster recovery, Microsoft 365 services, networking including wireless and cabling, VoIP phone systems, and IT strategy planning. Nova also provides Cyber Essentials certification support and CREST-certified penetration testing.

The company holds accreditations to ISO 9001, ISO 27001, Cyber Essentials and CREST standards. Nova provides human-led support backed by real engineers with accountability for outcomes, supplemented by a network of trusted specialists for complex projects and scaling requirements.

Services Nova IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Accreditations and partnerships

ISO 9001 International standard for quality management, audited by a certification body.
ISO 27001 International standard for managing information security, audited by a certification body.
Cyber Essentials Government-backed baseline security certification, self-assessed.
CREST Member of CREST, the accreditation body for penetration testing and incident response.

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Services Nova IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about Nova IT Solutions

What services does Nova IT Solutions offer?
Nova IT Solutions offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Compliance and GDPR, IT strategy and vCIO.
Where does Nova IT Solutions provide IT support?
Nova IT Solutions is based in Ealing and also serves Kent.
Who is Nova IT Solutions for?
The company was founded in 1997.

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