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Ontraq

In Chelmsford, East of England

Managed IT support and cyber security for businesses in Chelmsford, Essex and the South East.

Visit website Call 01245 265100 Write a review Updated 07 Sept 2026

From the provider

Ontraq was established in 1998 to provide flexible and reliable IT solutions for local businesses. Founded by directors with backgrounds in City-based financial trading and services, the company brings expertise and professionalism to the SME market. The company offers complete IT support services or support for existing IT resources, with knowledge and reliability as core principles.

Based in Chelmsford, Essex, Ontraq assists small to medium-sized businesses with single or multi-site offices throughout the South East of England, including central London. Services include cloud services, Microsoft 365 and SharePoint, data backup and disaster recovery, cyber security, network management and design, IT projects, VoIP, and server monitoring. The company works with businesses across multiple sectors including legal, financial services, accountancy, manufacturing, engineering, direct marketing, and estate agencies.

Ontraq focuses on long-term relationships with clients, developing and maintaining their IT systems to enable them to achieve their business objectives.

Services Ontraq offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services Ontraq offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Ontraq

What services does Ontraq offer?
Ontraq offers Managed IT support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Projects and consultancy.
Where does Ontraq provide IT support?
Ontraq is based in Chelmsford and also serves London, South East.
Who is Ontraq for?
The company was founded in 1998.

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