What services does Our Technician offer?

Our Technician offers Helpdesk and remote support, On-site support, Cyber security, Networking and Wi-Fi, Projects and consultancy.

Where does Our Technician provide IT support?

Our Technician is based in Greenwich and also serves Medway.

Our Technician, IT support in Greenwich

From the provider

Our Technician provides same-day and next-day IT support for homes and small businesses across South-East London and North-West Kent. The company was founded in 2011 by James Broomfield following Comet's closure. James holds Microsoft and Apple certifications and operates the business as a single-person specialist service.

Services include computer repairs, device setup and installation, support for both PCs and Apple devices, cyber security, Wi-Fi troubleshooting, and system health checks. All services are provided at fixed prices with no hidden extras and include remote follow-up support. Customers consistently praise the service for being personal, friendly, and jargon-free.

Beyond commercial services, the company operates an active tech donation and recycling program, refurbishing laptops for distribution to local schools and charities. The company is formally recognized for supporting CASPA, a Bromley-based autism charity. James was recognized by the Mayor of Bromley for community contributions through tech donations to local causes.