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Plan-IT

In Ipswich, East of England

Managed IT support and cyber security for businesses in Ipswich, Suffolk, Norfolk and Essex.

Visit website Call 01473 723046 Write a review Updated 07 Sept 2026

From the provider

Plan-IT Consulting Ltd, established in 2010, provides managed IT support, cloud services, cyber security, and telecoms solutions to small and medium-sized businesses across East Anglia. Based in Ipswich, Suffolk, the seven-person team delivers both remote and onsite support across Suffolk, Norfolk, and Essex.

The company offers managed IT with dedicated IT managers, Microsoft 365 and cloud infrastructure, Cyber Essentials certification, VoIP systems, backup and disaster recovery, hardware procurement, structured cabling, and website design. They provide flexible support options from fully managed contracts to pay-as-you-go arrangements, with extended hours from 8am to 6pm and emergency support available for clients.

Plan-IT is Cyber Essentials certified and IASME accredited, helping clients meet security standards. The team includes a Technical Director, Financial Director, CTO/Data Protection Officer, Senior Engineer, Helpdesk Supervisor, and additional specialists. Over 20 Google five-star reviews attest to their service quality and responsiveness to business clients.

Services Plan-IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.
IASME Accredited by IASME, which runs Cyber Essentials for the National Cyber Security Centre.

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Services Plan-IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Plan-IT

What services does Plan-IT offer?
Plan-IT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Compliance and GDPR, Projects and consultancy.
Where does Plan-IT provide IT support?
Plan-IT is based in Ipswich and also serves Essex, Norfolk.
Who is Plan-IT for?
The team is 6-15 people. The company was founded in 2010.

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