planb

planb was founded by Dave Kitson in 2006, originally as aktconsultancy services, a consultancy for small to medium-sized businesses in Lancaster. The company rebranded to planb to focus on backup and disaster recovery solutions, recognising that downtime is the primary threat to business revenue.

Based in Galgate, Lancaster, planb provides IT support services to small businesses primarily in Lancaster and Lancashire. Core services include managed IT support, backup and disaster recovery systems, 24/7 IT troubleshooting and helpdesk support, systems maintenance, cloud file storage, web hosting, and email services. The company also develops bespoke systems for accounting, warehousing, customer management and logistics.

planb operates on a business ethic of cost-effective solutions, transparency, trust and value. The company maintains a select exclusive customer base built on close working relationships, serving an estimated 135 active customer accounts.