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PrimaryTech

In Kingston upon Hull, Yorkshire and The Humber

Managed IT support, cyber security and Cyber Essentials certification for businesses across Hull, East Yorkshire and the Humber.

Visit website Call 01482 420165 Write a review Updated 07 Sept 2026

From the provider

PrimaryTech is a managed IT and cyber security company founded in 2003, based at Studio 210, Monocle, 184 Ferensway, Hull. The company provides managed IT support, cyber security services, and Cyber Essentials certification to businesses and schools across Hull, East Yorkshire, North Lincolnshire, North East Lincolnshire and North Yorkshire.

The firm serves multiple sectors including manufacturing, healthcare, retail, hospitality, charities, professional services, construction and education. For schools and multi-academy trusts, PrimaryTech works with clients nationwide on technology strategy and IT support.

PrimaryTech holds ISO 9001 and ISO 27001 certifications, Cyber Essentials Plus accreditation, and operates as an IASME Certification Body. Services include managed IT support with unlimited helpdesk, 24/7 monitoring, cyber security, cloud and SaaS solutions (Microsoft 365, Google Workspace, Azure), connectivity and VoIP, AI solutions, staff training, and hardware procurement. The team has maintained a 96% client retention rate over 20 years.

Services PrimaryTech offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Accreditations and partnerships

ISO 9001 International standard for quality management, audited by a certification body.
ISO 27001 International standard for managing information security, audited by a certification body.
Cyber Essentials Plus Cyber Essentials with an independent technical audit.
IASME Accredited by IASME, which runs Cyber Essentials for the National Cyber Security Centre.

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Services PrimaryTech offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about PrimaryTech

What services does PrimaryTech offer?
PrimaryTech offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Cloud and hosting, VoIP and telecoms, Hardware and procurement, Projects and consultancy, AI consultancy, IT strategy and vCIO.
Where does PrimaryTech provide IT support?
PrimaryTech is based in Kingston upon Hull and also serves Lincolnshire, East Riding of Yorkshire, North East Lincolnshire, North Lincolnshire, North Yorkshire.
Who is PrimaryTech for?
The company was founded in 2003.

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