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Pro-Networks

In Flintshire, Wales

Managed IT support, VoIP and cyber security for businesses in Chester, Cheshire, North Wales and the North West.

Visit website Call 01244 535527 Write a review Updated 07 Sept 2026

From the provider

Pro-Networks is an employee-owned IT support company based in Sandycroft, Deeside, Wales. It provides managed IT support, helpdesk services, and VoIP telephony to businesses across Chester, Cheshire, North Wales, and the North West, with support available for UK-wide operations.

The company operates two specialist divisions within one organization. Its core IT support team offers managed services, co-managed solutions, cloud management, data backup and recovery, and Microsoft 365 support. Business Armour, the company's separate cyber security division, provides managed security services.

Pro-Networks employs Microsoft-certified engineers and operates without long-term contracts. The company reports 99% client retention. Services include network monitoring, connectivity support, remote working solutions, 24/7 emergency support, and disaster recovery planning.

Services Pro-Networks offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them.

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Services Pro-Networks offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them.

Questions people ask about Pro-Networks

What services does Pro-Networks offer?
Pro-Networks offers Managed IT support, Helpdesk and remote support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Projects and consultancy, Co-managed IT.
Where does Pro-Networks provide IT support?
Pro-Networks is based in Flintshire and also serves North West, Cheshire East, Cheshire West and Chester, Wirral, Warrington, Wrexham.

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