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Promega Systems

In Brentwood, East of England

Managed IT support and networking services for small to medium-sized businesses in Essex and London.

Visit website Call 01277 205484 Write a review Updated 07 Sept 2026

From the provider

Promega Systems is an IT support provider based in Brentwood, Essex, with over 20 years of experience serving small and medium-sized businesses, as well as larger enterprises. The company offers managed IT support contracts, comprehensive network support packages, backup and disaster recovery solutions through its Datto partnership, cloud services, security measures ranging from hardware appliances to cloud-based products, domain management and server hosting, and professional consultancy and project management services.

Support is available through ProCover maintenance contracts that range from remote support to premium levels, with a commitment to resolving 95% of standard support calls within 30 minutes and providing on-site visits when needed. Promega Systems serves customers across the UK, with primary focus on Essex and extended reach into London.

Services Promega Systems offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services Promega Systems offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Promega Systems

What services does Promega Systems offer?
Promega Systems offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Projects and consultancy.
Where does Promega Systems provide IT support?
Promega Systems is based in Brentwood and also serves London.

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