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Q2Q

In Lancaster, North West

Managed IT support and cyber security for SMEs across Lancaster and the North West.

Visit website Call 01524 581690 Write a review Updated 07 Sept 2026

From the provider

Q2Q is a managed IT support and cyber security company based in Lancaster, serving SMEs throughout the North West of England. The team provides a range of services including managed IT support, cyber security solutions, backup and disaster recovery, networking, cloud services, VoIP systems, and IT consultancy. Q2Q emphasizes a customer-focused, tailored approach without technical jargon, with particular attention to understanding clients' business objectives and delivering IT support that keeps systems invisible to end users.

The company operates from a single office in Lancaster with a team of around 15 people, including specialists in technical support, operations, development, and business management. Team members have worked together for many years, with some relationships spanning over 16 years, creating continuity and deep expertise. The company maintains a 100% customer retention rate and works with clients across various sectors including retail, engineering, agriculture, energy, and pharmaceutical industries.

Services Q2Q offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services Q2Q offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Q2Q

What services does Q2Q offer?
Q2Q offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Backup and disaster recovery, Networking and Wi-Fi, Cloud and hosting, VoIP and telecoms, Projects and consultancy.
Where does Q2Q provide IT support?
Q2Q is based in Lancaster and also serves Lancashire, Preston.
Who is Q2Q for?
The team is 6-15 people.

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