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Reality Solutions

In Kingston upon Hull, Yorkshire and The Humber

IT support, cloud and Sage business solutions provider for Hull and Humber businesses.

Visit website Call 01482 828000 Write a review Updated 07 Sept 2026

From the provider

Reality Solutions is an IT support provider based in Hull, East Yorkshire, serving businesses in the Hull and Humber region. Founded 25 years ago, the company operates from 1 Global Business Park, Hamburg Road, and provides managed IT support, helpdesk and remote support, cybersecurity, Microsoft 365, backup and disaster recovery, managed VoIP services, firewalls and networking, hardware procurement, and IT consultancy. The company also serves as a UK Sage business partner, providing Sage 200 and Sage 50 ERP and accounting software solutions alongside cloud services through its Reality Cloud platform. They position themselves as an extension of client workforces, providing dedicated support for business software, IT infrastructure, and cloud needs.

Services Reality Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them.

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Services Reality Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them.

Questions people ask about Reality Solutions

What services does Reality Solutions offer?
Reality Solutions offers Managed IT support, Helpdesk and remote support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy, Co-managed IT.
Where does Reality Solutions provide IT support?
Reality Solutions is based in Kingston upon Hull.
Who is Reality Solutions for?
The company was founded in 2001.

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