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Smart IT

In Gateshead, North East Serves the whole UK

Managed IT support and cyber security for businesses in North East England and West Yorkshire.

Visit website Call 0330 223 3525 Write a review Updated 07 Sept 2026

From the provider

Smart IT is a managed IT support and cyber security provider based in Gateshead, North East England, with an office in Leeds, West Yorkshire. Founded in 2008, the company employs over 60 staff and serves businesses across the UK.

Services include managed IT support, cyber security, Microsoft 365, cloud infrastructure, backup and disaster recovery, networking, data cabling, wireless systems, VoIP telephony, custom software and website development, and hardware procurement. Smart IT holds Cyber Essentials certification. The company is recognized among the UK's Top 50 Managed Service Providers.

Support is available Monday to Friday with sales hours 8:30am-5:00pm and technical support 7:00am-7:00pm. Clients access an online portal to submit requests and track tickets.

Services Smart IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.

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Services Smart IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Smart IT

What services does Smart IT offer?
Smart IT offers Managed IT support, Cyber security, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy.
Where does Smart IT provide IT support?
Smart IT is based in Gateshead and serves businesses across the UK.
Who is Smart IT for?
The team is 51-200 people. The company was founded in 2008.

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