What services does Superfast IT offer?

Superfast IT offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Projects and consultancy.

Where does Superfast IT provide IT support?

Superfast IT is based in Birmingham and also serves West Midlands, Dudley.

Who is Superfast IT for?

The team is 6-15 people. The company was founded in 2002.

Superfast IT, IT support in Birmingham

From the provider

Superfast IT is a managed IT support and cyber security provider for small and medium businesses across the West Midlands and Greater Birmingham. The company was founded in 2002 by James Cash, who originally consulted for large enterprises before focusing on SMEs. Superfast IT operates with a team of 12 technical, commercial and support staff, maintaining offices in Birmingham (Grosvenor House, 11 St Paul's Square) and Stourbridge. They support over 80 companies and 1,500 users across the region.

Services include managed IT support, cyber security, data backup and disaster recovery, cloud computing, Microsoft 365 solutions, VoIP and telephones, IT consultancy, and networking services (internet, WiFi, 5G). They provide guidance to help clients achieve IASME Cyber Essentials certification. As Microsoft Partners, they offer licensing, migration, and support for Microsoft 365 tools including Teams and OneDrive.

The company works primarily with professional services firms, charities, non-profits, manufacturing and engineering companies, financial services firms, and growing SMEs with teams of 10 to 100 people. They actively contribute to the local community through charity initiatives and reduced-rate support for charitable organizations.