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Syscom

In Dudley, West Midlands

ERP software, Microsoft Dynamics support and managed IT services from Kingswinford.

Visit website Call 01384 400 600 Write a review Updated 07 Sept 2026

From the provider

Syscom PLC is an ERP software and managed IT services provider based in Kingswinford, Dudley, founded in 1990. As a Microsoft Partner for over 20 years, they provide Microsoft Dynamics 365 and Business Central implementation and support, alongside their own ERP solutions including Syscom ERP for manufacturers and distributors, and ApparelX for the apparel industry.

The company offers comprehensive managed IT support services including 24/7 remote network monitoring, on-site and remote technical support, backup and disaster recovery, managed security and antivirus protection, cloud migration and hosting, Microsoft 365 support, hardware maintenance, and IT consultancy services. Their helpdesk team resolves over 90% of queries remotely without requiring engineer visits. They serve companies of various sizes across manufacturing, distribution, apparel, furniture and service management sectors.

Syscom works in ongoing partnership with clients to provide complementary consultancy and implementation services, with a focus on delivering projects on time and within budget with minimal disruption to business operations.

Services Syscom offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Microsoft Partner Registered in the Microsoft partner network.

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Services Syscom offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Syscom

What services does Syscom offer?
Syscom offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Hardware and procurement, Projects and consultancy.
Where does Syscom provide IT support?
Syscom is based in Dudley.
Who is Syscom for?
The company was founded in 1990.

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