Techcare

In Cannock Chase, West Midlands Serves the whole UK

Managed IT support, cybersecurity and AI consultancy for professional firms across the UK.

Visit website Call 0333 015 5100 Write a review Updated 07 Sept 2026

From the provider

Techcare is a managed IT support provider founded in 2008, based in Rugeley, Staffordshire. A team of 22 serves professional firms—law practices, accountancy firms and financial advisers—across the UK with managed IT support, cybersecurity, network connectivity, consultancy and software development. The company holds ISO 27001, ISO 9001 and Cyber Essentials Plus certification, and is a WatchGuard Gold, 3CX and Ubiquiti partner. Techcare was recognised as GBCC Business of the Year 2026 and Cannock Chase Small Business of the Year. Services include 24/7 proactive monitoring with tested backups and recovery plans, dedicated named engineers with documented response times, user security training, managed endpoint detection and response (EDR), and Cyber Essentials certification support for clients. The in-house development team provides cloud migration, disaster recovery planning and bespoke software solutions. Additional services cover AI strategy and implementation, Microsoft 365 support, VoIP and unified communications infrastructure, network design with WiFi and leased line installations, and IT compliance and governance support.

Services Techcare offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.

ISO 9001 International standard for quality management, audited by a certification body.

Cyber Essentials Plus Cyber Essentials with an independent technical audit.

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Services Techcare offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout. Co-managed IT Working alongside your own IT staff, covering the gaps rather than replacing them. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about Techcare

What services does Techcare offer?

Techcare offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Compliance and GDPR, Projects and consultancy, Co-managed IT, IT strategy and vCIO, AI consultancy.

Where does Techcare provide IT support?

Techcare is based in Cannock Chase and serves businesses across the UK.

Who is Techcare for?

The team is 16-50 people. The company was founded in 2008.

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