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Concept IT Services

In County Durham, North East

Managed IT support and cyber security for businesses in the North East of England.

Visit website Call 01207 234 637 Write a review Updated 07 Sept 2026

From the provider

Concept IT Services provides managed IT support and cyber security services to businesses and charities across the North East of England, including Newcastle, Gateshead, Sunderland, and Durham. Founded in 2005 by Kevin Embleton, the company serves organisations from 10 to 310 employees across sectors including construction, healthcare, professional services, and manufacturing.

The company offers a comprehensive suite of services including managed IT support, cloud solutions, cyber security, disaster recovery and backup, information governance compliance, and connectivity solutions. Concept IT holds ISO 27001 and ISO 9001 accreditations and is a member of the IASME/NCSC Cyber Advisor scheme. The company helps clients achieve Cyber Essentials certification.

Headquartered at Tanfield Lea Business Centre in Stanley, Durham, Concept IT is one of only six managed IT service providers in the North of England to hold ISO 27001 accreditation. The company serves clients through a proactive support approach with regular maintenance visits and flexible financing options.

Services Concept IT Services offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.
ISO 9001 International standard for quality management, audited by a certification body.
IASME Accredited by IASME, which runs Cyber Essentials for the National Cyber Security Centre.

Other IT support providers near County Durham

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Services Concept IT Services offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Concept IT Services

What services does Concept IT Services offer?
Concept IT Services offers Managed IT support, Cyber security, Cyber Essentials, Cloud and hosting, Backup and disaster recovery, Compliance and GDPR, Networking and Wi-Fi, Projects and consultancy.
Where does Concept IT Services provide IT support?
Concept IT Services is based in County Durham and also serves Gateshead, Newcastle upon Tyne, Sunderland.
Who is Concept IT Services for?
The company was founded in 2005.

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